Question Description

1. Why is problem solving important in organizational settings?

2.  One of the “rules” of brainstorming is no critiquing—positive or  negative. Criticism is not allowed because of the potential for  squelching open dialogue about the issue at hand. Why is positive  critiquing, for example, “Wow, that’s a great idea,” problematic?

3. We suggest that group problem solving may not appeal to everyone. Why is this the case?

4. We suggest that managers’ behaviors could both stimulate and hinder creative problem solving. Explain.

TITLE: INTERPERSONAL SKILLS IN ORGANIZATIONS (6TH ED.)

AUTHORS: JANASZ, DOWD, SCHNEIDER

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